Thursday, September 30, 2010

Jabberwocky

30 September 2010
Mood: Fiesty!
Theme Song: "Killing in the Name" - Rage Against The Machine (just love that last screaming chorus...)





That is my "England" face. You see how incredibly excited I am. I think this was just after I had gotten stuck behind a slow-moving transport van, a weaving bicyclist, and the British version of  Metro bus. I work 13.77  miles from my house, which according to every set of online directions I've found, should take me about 22 minutes from door-to-door. So why, WHY, unless I leave at o'dark thirty, does it take me at least 40 minutes every day? I wake up every morning feeling like P Diddy and get to the office feeling more like Suge Knight, ready to shank a m-fer with my damn shiv *grrr*

Someone asked me the other day why I stay here, since I'm always hating on England. It's a valid question, and one I consider quite frequently. I guess the truth of the matter is that I'm stubborn and filled with a certain amount of pride. If I were to run home now, it would be akin to admitting defeat. And see, that just does not work so well for me because I hate to lose. I understand that due to certain unalterable laws of mathematics as well as outside forces beyond my control, I cannot win every time. And I'm coming to terms with this. But when the situation is under my control, then it is game on, Holmes. England will not beat me, period.

So why do I stay? I stay because I can. Because there's a part of me that thinks if I can just through this first year, things will be better. I will stop being annoyed by the sub-standard roads and bad driving. I won't break into hives every time I have to listen to Girls Aloud, Biffy Clyro or JLS. I will resign myself to the fact that while it may be fresher, the way the food combined here is just awful and no amount of angry face or complaining will change that. I will learn to control my Hulk-like anger that arises whenever I have to deal with any sort of British bureaucracy, and I will accept that good customer service over here is like some mythical beast or the fountain of youth (people may talk about it, and a few may actually believe in it but it just doesn't exist).

There are some good things about England, although the fact that I can list them so quickly and in such a finite manner is rather telling...


  • Baked goods. I think if England had just thrown scones at the soldiers in the Revolutionary War, they would have won by default. I know I'd put down a rifle to eat a warm, flaky sultana scone. Who needs freedom when you have jam and butter and a full belly? Tax my ass without representation, fine. Just feed me more of those round yummy things.
  • Coca-Cola with real sugar. High Fructose Corn Syrup is slowly spreading its dark shadow over here, but it hasn't gotten everywhere. I can still get a Coke made with real, hoppity-hop sugary goodness. And believe you me, there is definitely a difference in the way it tastes. I can have half a Coke over here and be completely satisfied. And I'd rather have half of a real Coke than a bunch of Diet Cokes.
  • Cheese. O, glorious cheese - how I love thee in all your many British versions. In America , we have Cheddar, Swiss, American, Pepperjack, Monterrey Jack. If you're lucky, or in a high-fallutin' place, you can get Brie, Gouda, Havarti and maybe a few others. Over here there are entire AISLES in normal grocery stores dedicated to JUST CHEESE. I have done some serious research and there are about 450 varieties of cheese over here - take a look!  I'm going to make it my mission to try them all!
  • Chocolate. Sorry Hershey's, but European chocolate RULES. Hands down, no contest.
Hmm... I've just realised that all of the positives I'm listing are food. I guess that says something about where my priorities lie... LOL. To be fair, here are a few other ways that England doesn't totally suck -
  • Public Transportation - busses, trams, trains, tubes. If you can't get there by public transport, you probably didn't want to go anyway
  • Cutting, Dry Humor - if you really want to know how to properly insult someone, ask an English person. They are masters at doing it, and still sounding very proper and nice about it, too!
  • Boots - I love Boots. It's no Walgreens or CVS, but it is still fun to shop there. I don't know why I think it is so fun, I just love saying "Oh well, I'm off to Boots!"
  • The Queen - its just cool to be in a country that has a queen. 
And now I'm off to try to actually be productive today. And oh look, the sun is out... sort of. So if you drive by my office and see someone pressed up against the glass like a fish in a fishbowl, that is me - desperately trying to get some much needed Vitamin D. ;)

Federman out.

Amsterdam!

29 September 2010
Mood: Awake (does that count?)
Theme Song: "Amsterdam" by Peter Bjorn and John

I've been meaning to write about my short trip to Amsterdam for awhile, but as with many things, time has slipped away from me. But I want to record my impressions before they fade away completely. I went on 13 and 14 September as part of a European team meeting.

The first thing that struck me was how close Amsterdam is to London. Now we all know I possess the geographic skills of a slightly slow 4th grader but I actually did know where Amsterdam was on the map. I just didn't realise it was only an hour flight away. I took a BA flight out of London-Gatwick at ridiculous o'clock in the morning and I barely had time to get comfortable and start drooling before we were landing. I was so incredibly tired I was nearly delirious, as I had just returned from the U.S. the day before. In fact, I was in my house less than 24 hours before heading back out again, and due to the time difference and jet lag, I managed a combined total of about 5 hours sleep (between naps and actually trying to sleep). I think its fair to say I was not spreading joy and happiness to all at Gatwick that morning. (In fact, I distinctly remember giving the evil eye to the lady who served me at EAT, and engaging in a rather contentious discussion about why damn British people insist on putting sauces on perfectly good food - i.e. mayonnaise on sandwiches, hollandaise on an egg sandwich. I just wanted the equivalent of an Egg McMuffin really... yeah, it did not end well, so maybe I should just forget all about that experience...)

The Amsterdam airport is very large, and very modern. I was very impressed, and I've seen my fair share of airports. Most of the signs were in English, but it was still rather jarring to see Dutch everywhere. I'll be honest, I have a deep love for languages and pride myself on being able to quickly learn several phrases wherever I go. I went to Germany, learned some German. Went to Japan, learned more than a little bit of Japanese (which is challenging to pronounce correctly). I do okay in Spain, Italy and France. I can handle a bit of Russian and I've even been known to get a few Turkish phrases right. But Dutch... for some reason, I cannot wrap my head around the way it is supposed to sound. It looks one way but then the accent and inflection is all wrong in my head. For a perfectionist like myself, it was immensely frustrating not to even be able to pick up "Hello", "How are you"... nothing. Well, I did manage a "dank u" or two, but I'm fairly certain I was saying it incorrectly.

I only had two days in Amsterdam - both filled with meetings. We got a car from the airport - which incidentally (and quite smartly) was connected to the train station. What a novel idea! There was also this really cool high-tech message board where you could text message a note to people you were meeting and it would show up on the screen. A great system if you're meeting someone, especially with the amounts of people swarming about everywhere. It sure beats our American-style intercom system where everything sounds unbearably loud and twangy or like some unintelligible alien language. Plus, I really hate standing in the middle of an airport and hearing that Mr. Sanderson needs to return to security because he left his wallet behind.

The car driver was very nice - I explained that it was my first trip to Amsterdam and so he went out of his way to point out local sights. I was happy to see that in Amsterdam, they have sense and drive on the RIGHT SIDE OF THE ROAD! As we left the highway and got into town, the first thing I noticed were the bicycles. They were everywhere. And the people riding them were not shy at all about weaving in and out of traffic, seemingly at random and with no concern for their own well-being.




I also noticed that the city seemed to be a beautiful mix of old and new... and reminded me strangely of parts of Boston and New York. Which, I guess makes sense - given the fact that New York was once called New Amsterdam (cue the They Might Be Giants song...). I absolutely loved all of the row houses and the canals. And there were a lot of canals. Unfortunately, I had no time during my trip to walk around and explore. We did pass a gorgeous museum, which is currently being renovated... and we passed the Van Gogh museum (you all know I was itching to jump out of the car and go explore!). The driver also pointed out the site of the original Heineken Brewery. They don't brew beer there anymore, but there is still a big sign and I think he said they give tours (would love to see that, too).

The hotel was very nice - in the city center on a cute little side street. It was very modern, and very European inside. I somehow lucked out and was given an Executive Suite. My room was almost as big as the first floor of my flat. Why is it that when I'm staying somewhere for just 1 or 2 nights, and I will be spending little to no time in my room, I am given these gorgeous accommodations? But when I'm spending weeks, or basically living in a hotel, I end up rocking it out at the Holiday Inn Rockland (not to name names or anything...)? Redeeming qualities for this hotel were that they offered real coffee (espresso! latte! cappuccino!) and served some amazing food for breakfast and lunch. When I'm traveling, there is nothing I dislike more than having to eat crap food. My extensive number of trips to and fro have taught me the importance of healthy eating while on the road - lots of fruit, vegetables, salad and lean protein. Nothing gives you that unhealthy pallor or bloated look faster than a spate of fatty, greasy hotel meals.

After our meetings, we walked down a few streets to where two big coach buses were waiting alongside one of the canals. We ended up going to something called - if i'm remembering correctly - de KookFabriek. Which apparently means "cooking factory". We basically were split into 4 groups and we made a 3 course meal created by Michelin chef Ron Blaauw as teams, which we then ate. It was amazingly fun. There was a healthy amount of skepticism that we would actually be able to pull it off, but we did - and the food was fantastic.It was one of the neatest teambuilding events I've ever been part of - a really easy and fun way to get to know one another while establishing comraderie and trust.

After we got back to the hotel, I was absolutely exhausted but determined to see the Red Light District. You can see my photos from the grand adventure by clicking here. I walked there with a few people in a drizzly rain and was distinctly unimpressed. To be fair, I'm sure I would have been a bit more titilated had I - been in college, been marginally more awake, been drunk or been of the male gender. But as it were, I found the whole place to be unnecessary. Nothing about it was sexy or stimulating. The girls in the windows were nothing special and they really did not want their photos taken. Which surprised me. Your job is to stand in a window in basically your underpants and advertise yourself as merchandise - basically saying, Come in on, give me some money, I love you long time. And yet, when I tried to snap a picture, they yanked the curtains closed, shouted obscenities and flipped me the bird! (Methinks the ladies of the Red Light District could benefit from charm school)

But like many other things in life, I can now say "I've been to the Red Light District". I supposed it would be more interesting to go back when I had more time and was with someone who isn't going to mind my anthropological level of interest in the place, or my goofy comments. (Example... we passed a club that was advertising basically every combination of sexual act you can imagine... and it had a big sign saying "Air Conditioning". My thought was "Well... I was going to pass on the girl-on-boy-on-money-on-midget show...but now that I see they have AIR CONDITIONING... well, hell! How can a girl say no to that?")

I had to leave the next day, but my overall thoughts on Amsterdam are:
  • Beautiful city
  • Loved the canals - could totally see myself wearing a jauntily placed beret and wandering them while nibbling on delicious Dutch chocolate
  • It's an hour away and there are lots of cheap flights, so I will be going back at some point
  • I would love to see it at Christmas
  • I am dying for the Euro Trip "brownies" experience, as well as the VanderSexx ;) 
Also, on a side note, we flew Easy Jet on the way back and here are just some observations on that.
  • Easy Jet hate on you. Period. Nothing about the whole experience is designed to make you happy
  • I think they hire flight attendants right out of high school. I swear the two we had probably have Justin Bieber and Jonas Brothers posters on their walls at home
  • Safety is not a really big concern. One of my colleagues was in the bathroom and the plane was taxiing away from the stand. As in, we're about to go airborne folks, and they don't care!
  • The whole concept brings out the absolute worst in human beings. There are no assigned seats - its not even like Southwest (in America) where you have A, B and C zones. The only thing that is offered is "Speedy Boarding" which essentially means you pay extra to get a head start in running towards the plane. That's right, I said running. Because Easy Jet don't roll with no jetbridge. Uhn-uhn. It's haul ass across the tarmac and then climb up those steps, Fantasy-Island style. And if you don't do Speedy Boardin, you end up fighting the other 100+ people who are trying to get on the plane. I've never seen so much panic, pushing, shoving and sheer madness. For a ONE HOUR FLIGHT. Seriously, people. If you get stuck in the middle seat, your world won't end!
  • It's probably due to too many repeat viewings of LOST, but since there are no assigned seats on the plane, the good folks at Easy Jet have no idea where anyone is sitting. And so if we go down in a fiery burst of glory, there is no way for the rescue team to figure out who is what, where. It would just be a mass of burned up people and quite a logistical mess. They would have to call in BONES or something.
That's all she wrote, folks. Next entry I promise to hate on England some more. I think it's time to get back into the habit of updating this thing more often. All those crazy thoughts inside my head need an outlet!!

Federman out.

Sunday, September 19, 2010

Hate on England #1

I have said several times that I often hate on England for stupid things that happen. I'm going to start recording these, both for my own amusement and for posterity's sake. A good example is what happened last night.

My friend Marianne called Domino's to order a pizza for the two of us. She called around 18:30h (6:30pm), as I was due to arrive around 19h (7-ish), and so the pizza would soon follow. Well, it got to be close to 20h (8pm) and no pizza. So Marianne called Domino's. The first person she talked to told her that her pizza would be delayed at least a half an hour. The rest of the conversation went something like this:

M: "Another half hour? That would mean the pizza will be an hour late."
D (Domino's Employee) says something about problems with the oven.
M: "Well, that's not acceptable. When will my pizza be here?"
As is the custom in England, they put her on hold and gave her to an even less helpful person who then explained that the oven had broken and so our order was cancelled.
M: "As I told the person before, that is not acceptable"
Domino's employee asks Marianne what she'd like to do. She responds by saying, "Well, I'd like not to order from your facility anymore!"
The employee then goes on to explain that they cancelled the order and apparently there is nothing they can do for us. Marianne raised the very valid point that as they had her phone number as part of the order, they should have called to say that the oven was broken and no pizza was coming. Apparently the Domino's employee took issue with this idea, finding it rather unreasonable. Marianne's response - which I love - was, "Yeah? Well, ok thanks! I hope you get deported!" and she hung up the phone.
We then ordered Chinese food, which arrived on time with no issues.

In America, Domino's would have called. And probably offered a pizza from their nearest location, OR some kind of financial remuneration. Over here in England, they just don't care! Seriously. They could have cared less!

And so ends this first edition of "Why I hate on England". More to come, I'm sure... :)

Wednesday, September 15, 2010

America, the Beautiful

11 September 2010
Mood: EXHAUSTED
Theme Song: Nothing, as I left my iPod on the plane from Atlanta to Cincinnati two weeks ago *angry face*

Sitting in the Atlanta airport waiting for my return flight back to London Gatwick. It always amazes me how many people are always in the airport, no matter where I am. I sit here wondering - where are they going? why are they going there? are they happy? sad? future axe murderers? (yes, yes I know I think too much)

This trip back home has been so surreal for me. I haven't been back to Cincinnati since the very first of the year. (I went to San Diego for work in March but that was just a few days and very isolated - work all day, hotel, etc.) I know I've only been living in England for going on 9 months now, but it has already started to feel like "home" - maybe that is why I have been so hyperaware of all of the differences.

Someone asked me during my time here to describe the top three differences between the U.S. and England. Here is what I said:
  1. Expecation of service. This is not to say that you get bad service all the time in England. What I mean is that we, as Americans, have an innate expectation of good service. Our free market system means that if we don't get what we need/want from one provider/vendor, we can easily (in most cases) simply just go somewhere else.  Companies, by and large, want to provide good service and want to make the customer happy. I don't think it's the same in England - or at least that's been my experience. The country is smaller and the infrastructure is different, and so there isn't this need to please or retain business... people often don't have anywhere else to go. British Telephone make you mad? Well, sorry for you, because that's your one-stop shop. Sure, you can order through Sky TV or TalkTalk or any other vendor, but at the end of the day, it's BT who is installing that phone. And they take their sweet time about it, too. I've also found this to be true in terms of hospitality service. I don't know if it is because people don't work for tips in England, but the service in restaurants is usually apalling. In the U.S., we are trained as servers to bring drinks/greet a table within 2 minutes. That is pretty much industry best practice. I have waited 10-15 minutes... in a half-full restaurant... for someone to acknowledge my presence. Granted, England does not move at the hyperfast speed of the U.S., but I think it is more than that. There's just a general sense of ennui and disassociation from the customer. 
  2. Sense of adventure. Now, I know that this is going to sound funny to my non-American friends, especially when most Americans don't even have a passport. But let me explain. Even if people won't leave the country, they do tend to leave their neighborhoods... and the state. What I have noticed is that people in England seem scared to leave the little enclave where they were born. Maybe scared is not the right word - it's just that they don't seem to see a need to go anywhere else. If they live in Town X, by God they are working in Town X. The thought of commuting to Town Y (even if its 40-50 min away) is just rather shocking. I know I'm going to get grief on this, but its just how it seems to me.
  3. Space. Everything over here is like a miniature version of what I'm used to in America. There's this constant sense of being closed in. Its not like when I was in New York City or Tokyo - both cities have limited space and so everything is compact and pushed together. England is different. It just feels like I'm living in a Barbie Dream House country. The roads are like mini-roads. The stores are like mini-stores. It is so hard to put into words. I'll think more about this and find a better way to explain it...

Lost in Translation

*OOOH JUST FOUND THIS!*

Saturday, 5th June 2010
18:15 local time (Tokyo)
Theme Song: "Turning Japanese" by the Vapors

Arrived Thursday morning about 8am to Fukuoka, Japan to attend the Japanese Society of Anesthesiology Congress. The flight from Singapore was fairly uneventful. As I lucked out to be in business class, I was able to sleep for about 4 of the 6 hours, though it was a fitful, turblency sleep. I kept waking up because I had drooled all over my pillow. I don't know what it is about me and planes, but every time I try to sleep on one, I drool nonstop.

Got off the plane to a bunch of uniformed Japanese people hollering "Ohayu gonzayimas!" at everyone who deboarded. Imagine a cacophony of voices in that unique Japanese way. It was crazy. I walked to Immigration, at which point there were two lines - Japanese Citizens and a big sign that said FOREIGNERS. Guess which line I had to go into? LOL I found Japanese immigration to be very friendly and efficient. What was really cool is that all the officers were in these full uniforms and some of the women in were in full Japanese traditional kimono dress.